First off, I hate to hear that you were unable to pass the exam. Just to echo what Terry mentioned, we did have the restrictions with the labs, so hoping to release some additional hands-on labs in the not too distant future.
I also would love to get with you on your feedback on the exam questions, though. It's our mission to provide the best training possible to you, the students, and so any feedback that you can offer would be fantastic. I'm going to email you so that we can take this conversation offline, so be on the lookout for that.
We definitely appreciate your feedback!
There were questions based on how to do something and a bunch of scenarios. One needs to know how to troubleshoot more than answer multiple choice.
The practice test questions on the Prep course, were too simple (for a lack of a better word). Some of the multiple choice options on the prep course were i.e. Linux Academy, which was an obvious wrong answer.